Computer forensics is the practice of collecting, analysing and reporting on digital information in a way that is legally admissible. It can be used in the detection and prevention of crime and in any dispute where evidence is stored digitally. Computer forensics follows a similar process to other forensic disciplines, and faces similar issues.
About this guide
This guide discusses computer forensics from a neutral perspective. It is not linked to particular legislation or intended to promote a particular company or product, and is not written in bias of either law enforcement or commercial computer forensics.
The guide is aimed at a non-technical audience and provides a high-level view of computer forensics. Although the term “computer” is used, the concepts apply to any device capable of storing digital information.
Where methodologies have been mentioned they are provided as examples only, and do not constitute recommendations or advice. Copying and publishing the whole or part of this article is licensed solely under the terms of the Creative Commons – Attribution Non-Commercial 3.0 license
Uses of computer forensics
There are few areas of crime or dispute where computer forensics cannot be applied. Law enforcement agencies have been among the earliest and heaviest users of computer forensics and consequently have often been at the forefront of developments in the field.
Computers may constitute a ‘scene of a crime’, for example with hacking  or denial of service attacks  or they may hold evidence in the form of emails, internet history, documents or other files relevant to crimes such as murder, kidnap, fraud and drug trafficking.
It is not just the content of emails, documents and other files which may be of interest to investigators but also the ‘metadata’  associated with those files. A computer forensic examination may reveal when a document first appeared on a computer, when it was last edited, when it was last saved or printed and which user carried out these actions.
More recently, commercial organisations have used computer forensics to their benefit in a variety of cases such as;
* Intellectual Property theft
* Industrial espionage
* Employment disputes
* Fraud investigations
* Matrimonial issues
* Bankruptcy investigations
* Inappropriate email and internet use in the work place
* Regulatory compliance
For evidence to be admissible it must be reliable and not prejudicial, meaning that at all stages of a computer forensic investigation admissibility should be considered a priority.
One widely used set of guidelines which can guide the investigator in this is the Association of Chief Police Officers Good Practice Guide for Computer Based Electronic Evidence [PDF], or ACPO Guide for short. Although the ACPO Guide is aimed at United Kingdom law enforcement, its main principles are applicable to all computer forensics.
The four main principles from this guide (with references to law enforcement removed) are as follows:
1. No action should change data held on a computer or storage media which may be subsequently relied upon in court.
2. In circumstances where a person finds it necessary to access original data held on a computer or storage media, that person must be competent to do so and be able to give evidence explaining the relevance and the implications of their actions.
3. An audit trail or other record of all processes applied to computer-based electronic evidence should be created and preserved. An independent third-party should be able to examine those processes and achieve the same result.
4. The person in charge of the investigation has overall responsibility for ensuring that the law and these principles are adhered to.
In summary, no changes should be made to the item under examination, however if access/changes are necessary, the examiner must know what they are doing and record their actions.
In what situation would changes to a suspect’s computer by a computer forensic examiner be necessary?
Traditionally, the computer forensic examiner would make a copy (or acquire) information from a device which is turned off. A write-blocker would be used to make an exact bit for bit copy of the original storage medium. The examiner would work from this copy, leaving the original demonstrably unchanged.
However, sometimes it is not possible or desirable to switch a computer off. It may not be possible if doing so would result in considerable financial or other loss for the owner. It may not be desirable if doing so would mean that potentially valuable evidence may be lost. In both these circumstances the computer forensic examiner would need to carry out a ‘live acquisition’ which would involve running a small program on the suspect computer in order to copy (or acquire) the data to the examiner’s hard drive.
By running such a program and attaching a destination drive to the suspect computer, the examiner will make changes and/or additions to the state of the computer which were not present before his actions. Such actions would remain admissible as long as the examiner recorded their actions, was aware of their impact and was able to explain them.
Stages of an examination
For this article, the computer forensic examination process has been divided into six stages. Although they are presented in their usual chronological order, it is necessary during an examination to be flexible. For example, during the analysis stage the examiner may find a new lead which would warrant further computers being examined and would mean a return to the evaluation stage.
Forensic readiness is an important and occasionally overlooked stage in the examination process. In commercial computer forensics it can include educating clients about system preparedness; for example, forensic examinations will provide stronger evidence if a server or computer’s built-in auditing and logging systems are all switched on.
For the forensic examiner, readiness will include appropriate training, regular testing and verification of his/her software and equipment, familiarity with legislation, dealing with unexpected issues (e.g., what to do if child pornography is present during a commercial job) and ensuring that the on-site acquisition (data extraction) kit is complete and in working order.
The evaluation stage includes the receiving of clear instructions, risk analysis and allocation of roles and resources. Risk analysis for law enforcement may include an assessment on the likelihood of physical threat on entering a suspect’s property and how best to deal with it.
Commercial organisations also need to be aware of health and safety issues, and of possible risks – financial and to their reputation – on accepting a particular project.
The main part of the collection stage, acquisition, has been introduced above.
If acquisition is to be carried out on-site rather than in a computer forensic laboratory, then this stage would include identifying, securing and documenting the scene. Interviews or meetings with personnel who may hold information relevant to the examination (which could include the end users of the computer, and the manager and person responsible for providing computer services) would usually be carried out at this stage.
The collection stage also involves the labelling and bagging of evidential items from the site. These must be sealed in numbered tamper-evident bags. Consideration should be given to securely and safely transporting the material to the examiner’s laboratory.
Analysis depends on the specifics of each job. The examiner usually provides feedback to the client during analysis and from this dialogue the analysis may take a different path or be narrowed to specific areas. Analysis must be accurate, thorough, impartial, recorded, repeatable and completed within the time-scales available and resources allocated.
There are myriad tools available for computer forensics analysis. It is our opinion that the examiner should use any tool they feel comfortable with as long as they can justify their choice. The main requirements of a computer forensic tool is that it does what it is meant to do and the only way for examiners to be sure of this is for them to regularly test and calibrate the tools they use before analysis takes place.
Dual-tool verification can confirm result integrity during analysis (if with tool ‘A’ the examiner finds artefact ‘X’ at location ‘Y’, then tool ‘B’ should replicate these results).
This stage usually involves the examiner producing a structured report on their findings, addressing the points in the initial instructions along with any subsequent instructions. It would also cover any other information which the examiner deems relevant to the investigation.
The report must be written with the end reader in mind; in many cases the reader will be non-technical, and appropriate terminology should be used. The examiner should also be prepared to participate in meetings or telephone conferences to discuss and elaborate on the report.
Along with the readiness stage, the review stage is often overlooked or disregarded. This may be due to the perceived costs of doing work that is not billable, or the need ‘to get on with the next job’.
However, a review stage incorporated into each examination can help save money and raise the level of quality by making future examinations more efficient and time effective.
A review of an examination can be simple, quick and can begin during any of the above stages. It may include a basic analysis of what went wrong, what went well, and how the learning from this can be incorporated into future examinations’. Feedback from the instructing party should also be sought.
Any lessons learnt from this stage should be applied to the next examination and fed into the readiness stage.
Issues facing computer forensics
The issues facing computer forensics examiners can be broken down into three broad categories: technical, legal and administrative.
Encryption – Encrypted files or hard drives can be impossible for investigators to view without the correct key or password. Examiners should consider that the key or password may be stored elsewhere on the computer or on another computer which the suspect has had access to. It could also reside in the volatile memory of a computer (known as RAM) which is usually lost on computer shut-down; another reason to consider using live acquisition techniques as outlined above.
Increasing storage space – Storage media hold ever greater amounts of data, which for the examiner means that their analysis computers need to have sufficient processing power and available storage to efficiently deal with searching and analysing enormous amounts of data.
New technologies – Computing is a continually evolving field, with new hardware, software and operating systems emerging constantly. No single computer forensic examiner can be an expert on all areas, though they may frequently be expected to analyse something which they haven’t previously encountered. In order to deal with this situation, the examiner should be prepared and able to test and experiment with the behaviour of new technologies. Networking and sharing knowledge with other computer forensic examiners is very useful in this respect as it’s likely someone else has already come across the same issue.
Anti-forensics – Anti-forensics is the practice of attempting to thwart computer forensic analysis. This may include encryption, the over-writing of data to make it unrecoverable, the modification of files’ metadata and file obfuscation (disguising files). As with encryption, the evidence that such methods have been used may be stored elsewhere on the computer or on another computer which the suspect has had access to. In our experience, it is very rare to see anti-forensics tools used correctly and frequently enough to totally obscure either their presence or the presence of the evidence they were used to hide.
Legal arguments may confuse or distract from a computer examiner’s findings. An example here would be the ‘Trojan Defence’. A Trojan is a piece of computer code disguised as something benign but which has a hidden and malicious purpose. Trojans have many uses, and include key-logging), uploading and downloading of files and installation of viruses. A lawyer may be able to argue that actions on a computer were not carried out by a user but were automated by a Trojan without the user’s knowledge; such a Trojan Defence has been successfully used even when no trace of a Trojan or other malicious code was found on the suspect’s computer. In such cases, a competent opposing lawyer, supplied with evidence from a competent computer forensic analyst, should be able to dismiss such an argument.
Accepted standards – There are a plethora of standards and guidelines in computer forensics, few of which appear to be universally accepted. The reasons for this include: standard-setting bodies being tied to particular legislations; standards being aimed either at law enforcement or commercial forensics but not at both; the authors of such standards not being accepted by their peers; or high joining fees dissuading practitioners from participating.
Fit to practice – In many jurisdictions there is no qualifying body to check the competence and integrity of computer forensics professionals. In such cases anyone may present themselves as a computer forensic expert, which may result in computer forensic examinations of questionable quality and a negative view of the profession as a whole.
Resources and further reading
There does not appear to be very much material covering computer forensics which is aimed at a non-technical readership. However the following links may prove useful:
Forensic Focus An excellent resource with a popular message board. Includes a list of training courses in various locations.
NIST Computer Forensic Tool Testing Program The National Institute of Standards and Technology (America) provides an industry respected testing of tools, checking that they consistently produce accurate and objective test results.
Computer Forensics World A computer forensic community web site with message boards.
Free computer forensic tools A list of free tools useful to computer forensic analysts, selected by the author.
The First Forensic Forum (F3) A UK based non-profit organisation for all forensic computing practitioners. Organises workshops and training.
1. Hacking: modifying a computer in a way which was not originally intended in order to benefit the hacker’s goals.
2. Denial of Service attack: an attempt to prevent legitimate users of a computer system from having access to that system’s information or services.
3. Metadata: at a basic level metadata is data about data. It can be embedded within files or stored externally in a separate file and may contain information about the file’s author, format, creation date and so on.
4. Write blocker: a hardware device or software application which prevents any data from being modified or added to the storage medium being examined.
5. Bit copy: ‘bit’ is a contraction of the term ‘binary digit’ and is the fundamental unit of computing. A bit copy refers to a sequential copy of every bit on a storage medium, which includes areas of the medium ‘invisible’ to the user.
6. RAM: Random Access Memory. RAM is a computer’s temporary workspace and is volatile, which means its contents are lost when the computer is powered off.
7. Key-logging: the recording of keyboard input giving the ability to read a user’s typed passwords, emails and other confidential information.